Frequently Asked Questions

You may reserve your property immediately on our website online. If you have a question about the property before making a reservation, please send us an email (info@beachblueproperties.com) or call 850-246-3724 for assistance. For reservations booked 30+ days prior to arrival, a deposit of 50% of the total cost of your reservation is required. The balance is due 29 days prior to your arrival.

We accept e-checks, Visa, MasterCard and Discover credit or debit cards.

Please contact our office as soon as possible if you must cancel or change your reservation. Reservations that are cancelled more than 30 days prior to the arrival date receive a full refund. Reservations cancelled 14-29 days prior to arrival receive a refund of 50% of the amount paid. Reservations cancelled within 14 days of arrival receive no refund unless the guest purchased travel insurance (as outlined below). YOU MUST SEND WRITTEN NOTICE OF CANCELLATION TO BEACH BLUE PROPERTIES, LLC by email to info@beachblueproperties.com.

Check-in time is 4:00 pm on your arrival date. Check-out time is 10:00 am on your departure date. Most of our properties have electronic door locks that are programmed to coincide with check-in and check-out times. The door key code will activate at 4:00 pm on your arrival date and will deactivate at 10:00 am on your departure date. Due to the housekeeping schedule, an early check-in may not be accommodated. On rare occasions during peak rental season, a rental property may not be ready until 5:00 pm or afterwards.

We do not require a damage deposit for your rental. A non-refundable damage insurance fee is included in the total rental cost. The damage insurance fee will cover reimbursement for unintentional damages to the property up to $1500. You will receive the terms and conditions associated with damage coverage upon making your reservation.

Beach chairs and umbrellas are not always provided with the property. You are welcome to bring your own chairs or rent them on the beach where available.

All of our properties offer complimentary WIFI and cable television.

If you are staying at a gated resort or community, the security attendant will be notified of your arrival. You will be issued a parking pass as you drive through the security entrance. Multiple parking passes are allowed for each rental. Proceed to the property and use the door key code to access the property.

Guests staying at Sandestin Resort are allowed to use the swimming pool in the neighborhood where the property is located along with the two SOA pools. Guests of staying in a property that does not offer a neighborhood swimming pool are permitted to use the two SOA swimming pools located at Audubon Drive and at Heron Walk/Baytowne Village Drive.

Access to the beach is located adjacent to the Hilton. Please park in the large parking lot in front of the Beach House Restaurant and follow the boardwalk down to the beach. Golf cart parking and bicycle parking is also available at the beach parking lot.

If you have rented a property that includes a golf cart, the cart will be parked in the parking area of the property. The golf cart key will be located inside the unit. Instructions for using the cart, charging the cart, rules and regulations, etc. will be sent with your check in information. *A note regarding golf cart usage at Sandestin® Resort: The use of golf carts for transportation around the resort is allowed by owners and guests of owners (including guests renting property), however, all golf carts on the resort must be owned, registered, and insured by a property owner at Sandestin® Resort. The rental of golf carts from an outside vendor is not permitted, however, the use of golf carts may be included with the rental property. Beach Blue offers several properties that include the use of a golf cart – all are offered within the parameters allowed by the resort.

For Sandestin Resort Guests

Guests staying at Sandestin® are allowed to use the swimming pool in the neighborhood where the property is located along with the two SOA pools. Guests of staying in a property that does not offer a neighborhood swimming pool are permitted to use the two SOA swimming pools located at Audubon Drive and at the Heron Walk-Baytowne Village Drive.

Access to the beach is located adjacent to the Hilton. Please park in the large parking lot in front of the Beach House Restaurant, and follow the boardwalk down to the beach. 
 Golf cart parking and bicycle parking is also available at the beach parking lot.

Yes, most of our Sandestin® properties offer use of the tram. Please review the advertisement for the property you are interested in to confirm tram use. The tram provides round trip service from most Sandestin® neighborhoods to the beach entrance and the Baytowne Wharf.

If you have rented a property that includes a golf cart, the cart will be parked in the parking area of the property. The golf cart key will be located inside the unit. Instructions for using the cart, charging the cart, rules and regulations, etc. will be sent with your check in information.

*A note regarding golf cart usage at Sandestin® Resort:
The use of golf carts for transportation around the resort is allowed by owners and guests of owners (including guests renting property), however, all golf carts on the resort must be owned, registered, and insured by a property owner at Sandestin® Resort. The rental of golf carts is not permitted, however, the use of golf carts may be included with the rental of property. Beach Blue offers several properties that include the use of a golf cart – all are offered within the parameters allowed by Sandestin® Resort.

There are three golf courses at Sandestin® Resort that are available to the public - The Links Golf Course, Baytowne Golf Course and The Raven Golf Course. Please call 850-367-8000 and ask for golf course information.

Yes. The Tennis Center and the Fitness Center are available to all guests on a “pay as you go” basis. There is a session fee. Please call 850-367-8000 for information.

For bicycle rentals, we recommend Bikes R Us (850) 837-6947. They offer competitive rates, and will deliver and pick up your bicycle rentals.